Why did we start this site?  Starting up a website like this all began out of a desire to provide safety and security to our families and their homes.  After all, aren't our families and friends the ones who matter the most to us?  Many people approached us with questions, and so we found that there are many other people who want to bring safety and security to their world too.  That's when we decided maybe we could help them by providing these products to them through this website. We do our best to research our manufacturers and have a good selection of products on our site.  You can feel comfortable that we have only reputable suppliers who are safety-minded and are committed to producing quality products. Below you will find an explanation of our policies:
Shipping and Handling Policies SORRY, NO INTERNATIONAL ORDERS No shipping charges on orders over $50 We will add $6.50 shipping to any order of $50 or less. Standard ground shipping.
Satisfacion Guarantee Authorization number from us will be required, before item can be sent back. There will be a re-stocking charge on some items.
Back Order Policy  You will be notified  if item is out of stock.
Sales Tax California residents pay tax at the current rate.
Payment Methods PayPal is the preferred method of payment.  And you don't have to have an account or be a member of PayPal anymore to use this method. Secure Online Ordering Using Your Credit Card.
Placing an Order  Follow the instructions on use of the shopping cart.
Time to Receive Your Order Orders are generally shipped on the same day they are received Monday thru Friday, if the order is received before 3:00 PM Eastern time.  Orders received on weekends and holidays are shipped on the next business day.  Customers receive their orders from 2 to10 business days from the time the order is placed, depending on their  distance from the warehouses.
Return Policy We at Safe and Secure Solutions strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific Safe and Secure Solutions product page. All returns, refunds, or exchanges must be approved and assigned a return merchandise number by Safe and Secure Solutions before any product(s) are returned. All products must be returned in the original packaging. Safe and Secure Solutions will replace, refund, or credit your account for returned product(s) at Safe and Secure Solutions' discretion.*   We have implemented this policy because of the misuse of our former liberal return policy. A few unscrupulous people have ordered our products for specific short term uses and then returned the product in a condition that would not allow us to resell. We test all of our products before shipping. Your satisfaction is our number one concern. *Special exceptions may be made on a case by case basis determined by Safe and Secure Solutions. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Safe and Secure Solutions. Any return must be authorized by a representative of Safe and Secure Solutions and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Safe and Secure Solutions. No returns will be authorized after five (5) business days of receipt of product(s) by the customer. SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE. REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM Safe and Secure Solutions WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S). WARRANTY: We guarantee all Safe and Secure Solutions products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; please call) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.
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